ju777 Privacy Policy
ju777 gives top priority to protecting your personal information — find out how we collect, use, and keep your data secure.
All your information is protected with high-grade SSL technology.
Your information is never sold to third parties.
You have the right to view and delete your data at any time.
For any privacy-related questions, contact us directly.
Introduction and Purpose of This Policy
This Privacy Policy ("Policy") belongs to the ju777 online gaming platform and applies to our website ju777.lat. The purpose of this Policy is to inform our users — particularly residents of Bangladesh — about how their personal information is collected, stored, used, and kept secure.
By using ju777's services, you are considered to have agreed to the terms described in this Privacy Policy. If you disagree with any part of this Policy, please stop using our platform or contact us directly.
We deeply respect our users' privacy. ju777 never sells or unauthorisedly shares your personal information with third parties. Our entire data management process is conducted in accordance with international data protection standards.
What Information We Collect
We collect information in two main ways: information you provide directly, and technical information collected automatically.
2.1 Information You Provide Directly
When you register on our platform or use our services, we may collect the following information:
- Full name (in Bengali or English)
- Email address
- Date of birth (for age verification — services are provided only to users aged 21 and above)
- Username and password chosen for your account (stored in encrypted form)
- Payment information such as bKash, Nagad, or Rocket number (for transaction security)
- National ID card or passport details (applicable for KYC verification)
2.2 Information Collected Automatically
When you visit our website, the following technical information may be recorded automatically:
- IP address and device type
- Browser name and version
- Operating system information
- List of pages visited and time spent
- Referral source information (which website you came from)
- Cookies and session tracking data
Purpose of Using Your Information
We use your information only for specific and lawful purposes. The main reasons we use your data are listed below:
3.1 Service Delivery and Account Management
- Creating, verifying, and managing your account
- Processing deposit and withdrawal transactions
- Providing bonuses and promotional offers
- Keeping records of gaming history and transactions
3.2 Security and Fraud Prevention
- Detecting and preventing fraudulent activity and money laundering
- Protecting against unauthorised account access
- Ensuring age verification (for users aged 21 and above only)
- Ensuring cybersecurity and conducting risk assessments
3.3 Service Improvement and User Experience
- Monitoring and improving platform performance
- Personalising the gaming experience
- Diagnosing and resolving technical issues
- Organising content according to user preferences
3.4 Communication and Customer Support
- Sending important account-related notifications
- Providing assistance through our 24/7 live chat support
- Informing you about policy changes
- Sending promotional messages subject to your consent
Information Sharing and Disclosure
ju777 never sells your personal information to third parties for commercial purposes. However, in certain circumstances, limited information sharing may take place:
4.1 Authorised Service Providers
We use some trusted third-party services that carry out specific functions on our behalf. These include payment processing (payment gateways such as bKash, Nagad, and Rocket), technology infrastructure services, and fraud detection systems. These organisations operate under strict confidentiality agreements and receive only the minimum amount of information necessary.
4.2 Legal Obligations
We are legally obligated to disclose information to the relevant authorities in accordance with the laws of Bangladesh or court orders. We disclose only what is legally required and only to the extent necessary.
4.3 Business Transfers
If ju777's business operations change for any reason — such as a merger or acquisition — user information may be transferred. In any such situation, we will notify you in advance, and the new authority will also be required to provide protection in line with this Privacy Policy.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and ensure the site functions properly.
5.1 Types of Cookies
- Essential Cookies: Strictly necessary for the core functions of the platform — such as maintaining your login session.
- Functional Cookies: Used to remember your language preferences, game settings, and similar choices.
- Analytical Cookies: Collect anonymous statistics to help us understand which pages of the site are used most.
- Security Cookies: Used for fraud detection and account protection.
5.2 Cookie Controls
You can reject or delete cookies through your browser settings. Please note that disabling essential cookies may prevent some core site functions — such as login and transactions — from working properly.
Data Retention and Security
ju777 follows industry-leading security standards to protect your personal information.
6.1 Security Measures
- All data is transmitted and stored using SSL/TLS encryption technology.
- Passwords are always stored in hashed and encrypted form — never as plain text.
- Regular security audits and vulnerability assessments are conducted.
- Access to sensitive systems is strictly controlled, and only authorised personnel have access to data.
- Automated monitoring systems are active to detect suspicious activity.
6.2 Data Retention Period
We retain your information only for as long as necessary. Data for active accounts is kept for the duration the account remains active. Even after an account is closed, certain financial and transaction records may be retained for a specified period due to legal obligations. When you request account deletion, we will take the necessary steps as quickly as possible.
User Rights
As a user of ju777, you have certain important rights over your own personal information:
7.1 Right of Access and Portability
You can request at any time that we inform you of what information we hold about you. We are committed to providing your information in a structured, commonly usable format.
7.2 Right to Rectification
If any information stored in your account is incorrect or incomplete, you can contact us to request a correction. We will update the information with accurate details as quickly as possible.
7.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. Please note that it may be necessary to retain information in cases of legal obligations, ongoing disputes, or fraud investigations.
7.4 Right to Restrict Processing
In certain specific circumstances — such as when raising an objection about the accuracy of your information — you may request that the processing of your data be temporarily restricted.
7.5 Right to Withdraw Consent
Where we process information based on your consent (such as promotional communications), you may withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
Protection of Minors
ju777 strictly prohibits any person under the age of 21 from registering or using its services. Our platform is for adults only — for those aged 21 and above only.
During the registration process we verify date of birth and, where necessary, follow additional identity verification procedures. If we become aware that a minor is using our services, we will immediately close that account and securely delete the associated information.
If you believe a minor is using our platform, please notify our support team without delay.
Policy Changes and Updates
We may update this Privacy Policy from time to time. If any significant changes are made to the Policy, we will notify you in the following ways:
- The "Last Updated" date at the top of this page will be changed.
- For significant changes, a notification will be sent to your registered email address.
- A notice about the changes may be shown when you log in to the platform.
If you continue using the service after an update, you will be considered to have agreed to the new policy. If you do not agree to the changes, you may request that your account be closed.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy — or if you wish to exercise your rights — please contact us through the following:
For any privacy-related requests or questions, email us at:
[email protected]
Get instant assistance through our 24/7 Bengali live chat support. For urgent privacy matters, contact us directly via chat.
We generally try to respond to user requests as quickly as possible. Your privacy is very important to us and we review every request with care.